FAQs

1. When I click the submit button, I get the http 404 page not found error. What's wrong?
Cookies must be enabled on your browser. Clearing the "cookies" can also help if needed.

2. I get the message "There is a problem with this website's security certificate". What option should I choose?
Choose the option to "Continue to this website (not recommended)".
We do not have a security certificate for this site or plan to get one. It's the only way to access the images on the site.

3. Do I need to download any programs to view images?
You must have Adobe Acrobat Reader installed to view images on this website.

4. My password is not working. What do I do?
Passwords are case sensitive. If more than five attempts are tried, the account is deactivated and an email is sent to our system to reset it.

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